Here is a list of Frequently Asked Questions.
If your question is not answered, you can contact us.


When checking out you have several alternative methods of payment:

Credit Card – We accept VISA, MasterCard, and American Express. Visa gift cards will also be accepted.

PayPal – We also accept PayPal for anyone who doesn’t have one of these major credit cards. Just add funds to your account and click the PayPal option at checkout.
Any personal information provided to Throwback Vault will be protected. We will not disclose any of your information to other parties. Your information is secured with firewall and encryption protection during the ordering process. We do not store any of our customer’s credit card information.
We cannot add items to an existing order, however, please place a new order for the other item you want and email us @ thethrowbackvault@gmail.com. If we are able to receive the email before the previous item was shipped we will waive shipping costs for the additional order.
After your order is completed, you will receive an email with tracking information.
We try our best to have orders shipped within 1-2 business days, in some situations it may take longer. Please check your email for tracking information. If you are having troubles with your tracking contact us and we will happily assist you.
Please contact us as soon as possible. Orders are usually processed within 1-2 business days, and once the order is processed, unfortunately, we cannot make changes.
Yes we combine shipping, if you order more than 1 item at a time there will be combined shipping based on weight and location, this will be calculated as you checkout.
We do not offer refunds or returns unless you received the wrong item, or the item was not properly described. You have 30 days to contact us after your order or we will be unable to accept the return.
We measure our items on a flat surface, the measurements taken are as follows: armpit to armpit, and the Length, which is taken from the collar to the bottom seam.
All International packages can potentially incur charges when arriving in the destination country, WE HAVE NO CONTROL OVER THESE CHARGES. The arrival countries authorities solely determine the charges. We cannot predict the amount of duties and taxes charged when we use standard shipping. If you have any questions contact your local customs agency, or contact us and we will try our best to assist.
We can accommodate any size order, however, for orders 10 pounds or more please email us at thethrowbackvault@gmail.com and we will get a custom shipping quote for you.